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EDUCATION TRAINING

We offer a range Courses for Education settings including; Early Years, Primary, Secondary and Further Education, for Mainstream, Alternative Provisions, SEN and Special schools.

When we deliver training for a particular workplace, we require the commissioner of the training to complete a pre course questionnaire of what the staff have to deal with (both Physically and verbally) to determine what should be included during the training course to be delivered. This not only enables us to tailor the courses to the particular workplace, but it is a requirement of our ICM centre status. All techniques taught are risk assessed to the required ICM standard.


This qualification is suitable for all those who work with members of the public, especially lone workers. It would also benefit those who are responsible for maintaining the violence in the workplace policy.

Aims

To raise your awareness of personal safety, the legal requirements and responsibilities of ‘violence in the workplace’, the types of aggression and what to look out for, how our social skills and communications can affect others, how to avoid and resolve conflict.

Courses

Personal Safety & Conflict Resolution

This qualification is suitable for all those who work with members of the public, especially lone workers and those who may have physical situations that they would need to remove themselves from.

Aims

To raise your awareness of personal safety, the legal requirements and responsibilities of ‘violence in the workplace’, the types of aggression and what to look out for, how our social skills and communications can affect others, how to avoid and resolve conflict and enable staff to breakaway from holds.


Personal Safety, Conflict Resolution and Breakaway

This qualification is suitable for all those working in situations with physical and non-physical violence who may need to remove themselves from and/or control the person being violent.

Aims

To raise your awareness of personal safety, the legal requirements and responsibilities of ‘violence in the workplace’, the types of aggression and what to look out for, how our social skills and communications can affect others, how to avoid and resolve conflict, enable staff to breakaway from holds and use techniques to escort or hold if required.

Personal Safety, Conflict Resolution, Breakaway and Restraint

Please see our trainers pages for details of how to become a trainer in your own workplace

Education Training Restraint

Objectives

By the end of this course delegates should be able to:

· Demonstrate the use of personal space.

· Demonstrate the use of Non-aggressive / Defensive stances.

· Identify the definition of ‘Violence at work’.

· Identify the legal requirements.

· Identify the order of the ‘Hierarchy of Controls’.

· Identify the main social skills and communications.

· Identify the stages of the ‘Assault Cycle’.

· Identify the methods that can be used to resolve confrontation.

· Identify the aspects of the ‘WWW SAFE’ protocol.

· Identify barriers to communication.

· Identify signs of escalation.

· Identify post incident considerations and reporting requirements.

Course Duration

The course is ½ day in duration (3 hours + exam) or (2-3 hrs online including exam)

Assessment Method & Certification

The assessment will be by observation of the practical elements throughout the course and the completion of a multiple choice question examination at the end of the course. On successful completion of the course, delegates will receive a certificate of competence, through our ICM (Institute of Conflict Management) registered Quality Awards Centre, which is valid for 3 years.

Personal Safety, Conflict Resolution & Breakaway Course Info.pdf Download for more information On Personal Safety & Conflict Resolution Conflict Management Words

Objectives

By the end of this course delegates should be able to:

· Demonstrate the use of personal space.

· Demonstrate the use of Non-aggressive / Defensive stances.

· Identify the definition of ‘Violence at work’.

· Identify the legal requirements.

· Identify the order of the ‘Hierarchy of Controls’.

· Identify the main social skills and communications.

· Identify the stages of the ‘Assault Cycle’.

· Identify the methods that can be used to resolve confrontation.

· Identify the aspects of the ‘WWW SAFE’ protocol.

· Identify barriers to communication.

· Identify signs of escalation.

· Identify post incident considerations and reporting requirements.

· Demonstrate evading and deflecting punches, kicks and strikes.

· Demonstrate the breakaway from grips and holds.

Course Duration

The course is 1 day in duration (6 hours + exam)

Assessment Method & Certification

The assessment will be by observation of the practical elements throughout the course and the completion of a multiple choice question examination at the end of the course. On successful completion of the course, delegates will receive a certificate of competence, through our ICM (Institute of Conflict Management) registered Quality Awards Centre, which is valid for 3 years.

The practical elements (evading, deflecting punches, kicks and strikes, and the breakaways) are required to be refreshed annually.


Objectives

By the end of this course delegates should be able to:

· Demonstrate the use of personal space.

· Demonstrate the use of Non-aggressive / Defensive stances.

· Identify the definition of ‘Violence at work’.

· Identify the legal requirements.

· Identify the order of the ‘Hierarchy of Controls’.

· Identify the main social skills and communications.

· Identify the stages of the ‘Assault Cycle’.

· Identify the methods that can be used to resolve confrontation.

· Identify the aspects of the ‘WWW SAFE’ protocol.

· Identify barriers to communication.

· Identify signs of escalation.

· Identify post incident considerations and reporting requirements.

· Demonstrate evading and deflecting punches, kicks and strikes.

· Demonstrate the breakaway techniques for grips and holds.

· Demonstrate the techniques for escort or holding, as an individual and as part of a team.


Course Duration

The course is 1½ day in duration (9 hours + exam) or (2-3 hrs online including exam plus 6 hours face to face) Low risk 2 days in duration (12 hours + exam) (higher risk)

Assessment Method & Certification

The assessment will be by observation of the practical elements throughout the course and the completion of a multiple choice question examination at the end of the first unit. On successful completion of the course, delegates will receive a certificate of competence, through our ICM (Institute of Conflict Management) registered Quality Awards Centre, which is valid for 3 years.

The practical elements (evading, deflecting punches, kicks and strikes, breakaways and the escort or holding) are required to be refreshed annually.


Woman Self Defence Grip Conflict Resolution Restraint History of the ICM.pdf Download for more information On Personal Safety, Conflict Resolution, Breakaway And Restraint Personal Safety, Conflict Resolution & Breakaway Course Info.pdf Download for more information On Personal Safety & Conflict Resolution And Breakaway